AIOps Managed Services
Operations run by our own AIOps platform
AIOps is delivered as a managed service: our team operates the platform, owns the SLAs, and keeps your AI infrastructure and office IT running.
Full-Stack Coverage
Service capability spanning the full technology stack with self-built AIOps platform.
Intelligent Anomaly Detection
ML-driven real-time anomaly detection across operational data.
Root Cause Analysis
Pinpoints fault root causes via topology and event correlation.
Capacity Forecasting & Planning
Predicts future resource needs from historical trends.
Self-Healing
Automated remediation scripts for rapid, unattended recovery.
Unified Monitoring & Alerting Center
Consolidates multi-source monitoring with alert-noise reduction.
Automated Service Management
Auto ticketing, proactive alerts, and AI-recommended resolutions.
Full-Stack, Full-Domain Managed Services
Professional Technical Team
Capable of end-to-end O&M service delivery from data center infrastructure to general application software. Team members hold professional technical certifications and possess scenario-driven AI application innovation capabilities.
Standardized Process Management System
A comprehensive and robust service management process, refining incident, problem, change, escalation, and spare-parts management processes based on ITIL and project experience.
Intelligent Operation and Management Tools
Years of accumulated O&M service experience, with a self-developed AIOps intelligent operations platform that improves service quality, incident-handling efficiency, and SLA performance.
Singapore headquarters, worldwide delivery
Global Service Capability
- Singapore Service Center
multilingual delivery worldwide.
- Global Time-Zone Coverage
24/7/365 across APAC, Europe & the Americas.
Global Regulatory Compliance
- Regional Access Compliance
aligned to GDPR, PDPA & regional frameworks.
- Standardized Certification
international security & quality standards.
Professional Service Team
- Full Technology Domain Coverage
AIDC, servers, cloud, OS & networking.
- Multi-Vendor Delivery Capability
NVIDIA, Cisco, Dell, AWS, Azure & VMware.
Standardized Service Specifications
- Unified Service Process
Rapid, standardized incident response.
- Unified Service Access
Email-based service request access.